Raffle banner



1. The Grand Getaway promo is open to all SM Appliance Center customers from June 1 to July 31, 2023.

2. Ways to earn raffle entries:

  1. Receive one (1) electronic raffle entry for every Php 1,000 worth of single receipt purchase at any SM Appliance Center branch or online channels - www.smappliance.com or https://shopsm.com/collections/sm-appliance (with valid SM Appliance Center sales invoice).
  2. Get additional five (5) electronic raffle entries when the customer Likes and Follows SM Appliance Center Facebook page at www.facebook.com/SMAppliance.


Scenarios Total Amount Purchased Earned Entries from Purchase (Amount Purchased / Php 1,000) Liked and Followed SM Appliance Center Facebook Page (Amount Purchased + 5 entries) Total Entries Earned
a. All types of payment – No Facebook Like and Follow
Php 10,000

10 entries

(Php 10,000 / Php 1,000)

Not Applicable

10 earned entries
b. All types of payment + Like and Follow SM Appliance Center Facebook Page*
Php 10,000

10 entries

(Php 10,000 / Php 1,000)

15 entries

(10 earned entries + 5 extra entries)

15 earned entries

* Customers can only Like and Follow our Facebook page once. Once information is submitted at https://smappliancepromos.com, it is already final and can no longer be modified.

3. To participate in the e-Raffle, the customer shall log in to SM Appliance Center’s e-Raffle platform – https://smappliancepromos.com and fill in his/her complete name, home address, contact details and email address.

  • For further validation, customer must provide the following:
    1. Branch of Purchase (If applicable)
    2. Transaction Number (TR No.) or Trans No.
    3. Terminal ID (T-ID)
    4. Total Purchase Amount (Paid Amount)
    5. Date of Purchase
  • Important Reminder: Customer needs to agree to the Terms and Conditions, Privacy Policy, and Captcha to be able to submit their entries.

4. Upon submitting the entry, the customer will receive an email confirmation with the details of his/her earned entries.

5. Prize Details:

Prize Tier
Number of Winners
Grand Prize

LG Appliance Showcase

  • 55UQ8000 LG 55" UHD Smart LED TV
  • LA100GC LG 1HP Inverter Window Aircon
  • RVS-B245DG 24.5cuft LG Side By Side Inverter Refrigerator
Major Prize

Grand Cruise Getaway

  • 4-Night Cruise onboard Spectrum of the Seas (ex-Singapore) in an Oceanview Stateroom for two
Minor Prize

Singapore Cruise Getaway

  • 3-Night Cruise onboard Spectrum of the Seas (ex-Singapore) in an Oceanview Stateroom for two


6. A customer can only win ONCE in the entire draw. If a customer’s name is drawn more than once, he/she gets the prize with the highest value.

7. Incorrect information on the following will make e-raffle entry null and void:

  • Branch of purchase
  • Transaction Number (TR No.) or Trans No.
  • Terminal ID (T-ID)
  • Total Purchase Amount (Paid Amount)
  • Date of Purchase

8. The deadline for participating in the e-Raffle is on July 31, 2023 at 11:59 PM.

9. All raffle draws will be held at SM Retail Headquarters, J.W. Diokno Blvd., MOA Complex, Pasay City on August 10, 2023 (10:00 AM) with the presence of a DTI representative.

10. Winning entries shall be announced after validation on August 24, 2023. Winners will be notified via electronic mail or registered mail, if e-mail is not available.

11. Winners can claim their prizes from the nearest SM Appliance Center specified in the Notification Letter and shall submit the following:

  • Original notification email or letter received by the winner
  • Original SM Appliance Center Transaction Receipt
  • Printed e-raffle email confirmation
  • One (1) valid government-issued identification with photo and signature
  • Printed screenshot of liked SM Appliance Center Facebook page
12. For Online Purchase transaction winners, only Philippine residents can claim or receive the item.
13. If claiming through a representative, he/she needs to present an authorization letter from the winner, along with the requirements mentioned at #11, and the representative’s valid government- issued identification with photo and signature.
14. SM Appliance Center reserves the right to disclose and publish the names and other information of the winners in any mode or manner as it deems appropriate.
15. Upon receipt of the prize, winners will sign a Release and Waiver, and a Claim Certificate that automatically discharges and releases SM Appliance Center from its obligations from the raffle promo. For all appliances prizes, standard manufacturer’s warranty applies.
16. Prizes not claimed within sixty (60) days upon receipt of Notification Letter will be forfeited in favor of SM Appliance Center with prior approval from DTI.
17. Any upgrade, change item, and/or additional request made beyond the winning prize is not allowed.
18. Winners shall shoulder 20% prize tax for prizes exceeding Php 10,000.
19. All Prizes are NOT convertible to cash, but they are transferable; for travel prizes, once booking has been finalized, eGift Certificates will no longer be transferable.
20. Employees of SM Appliance Center, SM and its affiliates, or all their sister subsidiary companies, including relatives up to the second degree of affinity or by consanguinity, are not qualified to join SM Appliance Center’s The Grand Getaway promo.
1. To facilitate claiming of prizes, winners must present the following documents at the branch specified in the notification letter:
  • Original notification letter received by the winner;
  • Original SM Appliance Transaction Receipt;
  • Printed screenshot of liked SM Appliance Facebook page;
  • Printed eRaffle email confirmation; and
  • One (1) valid government issued identification with photo and signature.
2. If claiming through a representative, he/she needs to present an authorization letter from the winner, along with the requirements mentioned under A.1., and the representative’s valid government issued identification with photo and signature.
3. In the event that the prizes are not claimed within sixty (60) days upon receipt of the Notification Letter, it will be forfeited in favor of SM Appliance Center with prior approval from DTI.
4. The Cruise Prize is for Royal Caribbean’s Spectrum of the Seas cruises sailing out of Singapore good for two (2) persons in an Oceanview Stateroom. The Cruise Prize Winners have the option to upgrade their room category but subject to fare difference to be shouldered on their account.
5. The Cruise Prize is valid for sailings from October 2023 to March 2024 except Holiday sailings.
6. The Cruise Prize winner has to book at least one (1) month prior to the departure and will be scheduled on a "space available" basis.
7. The Cruise Prize include the full cruise itinerary, onboard meals, and onboard entertainment.
8. The Cruise Prizes do not include the following and shall be on the account of the Cruise Prize Winners:
  • Air and land transfers—to, from, and within Singapore
  • Pre and post cruise accommodations
  • Related visa fees
  • Port expenses, cruise taxes, gratuities, shore excursion expenses and any other personal charges.
9. The Cruise Prize is strictly non-convertible to either cash or future credit nor can it be exchanged for another cruise.
10. Once the Cruise Prize is booked, it is non-endorsable and non-transferable. Fees, penalties and other charges due to re-booking are on the Cruise Prize Winner’s account.

11. Bookings for the Cruise Prizes are to coursed through the official Royal Caribbean International contact details: 894357, 8922701 to 03 or [email protected].
12. SM Appliance Center will not issue any financial guarantee for the cruise bookings.
13. Comprehensive travel insurance shall be shouldered by all Cruise Prize Winners; it is optional but highly encouraged.
14. Cruise Prize Winners shall follow and should be responsible for the fees and processing of travel health requirements and must comply with the safety health protocols mandated by the government.
15. Airfare, other relevant taxes, travel tax, terminal fees, fuel surcharge fees, 20% prize tax, and all other fees are not included in the prize and shall be shouldered by the winners.